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I build the thing and make sure it sticks.

Josh Rainboldt

Ten years shipping software and keeping it running inside real businesses.

ProjectsPhotography

01 / Two rooms

Engineering

I build the thing and make sure it sticks.

Ten years of backend systems, frontends, infrastructure, and the glue in between. I ship it inside real businesses, then keep it running.

Selected work

Photography

And I go looking for the light.

Mostly ridgelines, from Sierra granite to Hawaiian rainforest, plus the odd festival. I carry the camera up on foot and work with whatever light the day gives me.

Series

02 / Projects

Projects

Recent work, mostly Salesforce systems and the tools built around them.

Lead project

Salesforce Record Import Tool

A full-stack web app that replaced manual vlookup-based data imports into Salesforce. It uses OAuth for access control, matching algorithms to resolve emails to ContactIDs and websites to AccountIDs, a user review step before commit, and BigQuery for persistent audit logging.

Completednode.js · react · typescript · salesforce
  1. 02

    Salesforce Org Separation

    Split a combined Salesforce org into two fully independent instances when one company became two. Accounts, contacts, opportunities, campaigns, custom objects, automations, and third-party integrations were all separated without data loss.

    salesforce · data-migration · org-management · metadata

    completed
  2. 03

    Agentic Deployment Framework

    Built a repeatable, scalable process for evaluating vibe coded apps and tools, to ensure that company data was kept secure, while allowing teams to build custom tools that matched specifically to their needs.

    claude · antigravity · vibe-coding · security · data-quality · salesforce

    complete
  3. 04

    Sales Pipeline Re-Architecture

    Redesigned HeadLight's Salesforce sales process from scratch to support a sales team that tripled in a year. New opportunity stages, reports, dashboards, and data entry standards gave leadership reliable pipeline visibility for the first time.

    salesforce · sales-operations · reports-dashboards · process-design

    completed

03 / Photography

The other half

My photos are sorted into series. So far that's backcountry trips and festivals, with portraits on the way.

Backcountry
Festivals
Portraits

04 / Writing

Latest posts

Notes on engineering and whatever else I've been nerding out on.

  1. Signs Your CRM Implementation Is Quietly Failing

    Nobody announces a CRM failure. The system stays live and the reports keep generating, while the real work moves somewhere else.

    salesforce · crm · adoption

    2 min read

  2. How to Know if You Need a Consultant or Just Better Documentation

    Half of "we need a consultant" conversations are really "the process only lives in one person's head" — and that one is fixed with an hour and a shared doc.

    process · documentation · consulting

    2 min read

  3. What Selling Software to Non-Technical Buyers Taught Me About Building It

    Years on the vendor side taught me that a technically correct system nobody adopts isn't a partial success — it's a failed project wearing a passing grade.

    field-notes · vendor-side · adoption

    2 min read

  4. How I Read a Process Before I Build for It

    The official version of a process is real but incomplete — the requirements that matter live in the workarounds nobody wrote down.

    discovery · workflow · method

    2 min read

05 / Experience

Where I've worked

The professional throughline behind the side projects.

  1. Feb 2023 — Jun 2026

    Salesforce Consultant · Links Technologies

    Supported Builder's Vision through a company split and expansion: separated and migrated their Salesforce orgs, documented processes for the incoming team, and built an agentic deployment framework with Antigravity and Claude.

    salesforceflowprocess-documentationclaude

  2. Aug 2021 — Aug 2022

    Senior Salesforce Administrator · Pushpay Inc

    Joined an established team as a senior administrator — facilitated deployment meetings to protect dependent teams from breaking changes, and helped translate extensive Workflow Rules and Process Builder automations to Flow ahead of their deprecation.

    salesforceflowprocess-builderworkflow-rules

  3. Jan 2017 — May 2021

    Business Systems Analyst & Salesforce Administrator · HeadLight, Inc.

    Promoted to focus exclusively on system optimization — briefed the executive team on findings and implemented 100% of proposed solutions, and re-engineered Salesforce workflows to support a sales team that tripled in size within a year.

    salesforceworkflowprocess-optimization

  4. Apr 2016 — Jan 2017

    IT Manager & CSM · HeadLight, Inc.

    Managed hardware, software, and network operations while supporting SaaS client onboarding — designed training decks, workshop materials, and QRGs, and implemented an MDM system to manage 800+ Apple devices.

    it-managementmdmcustomer-successsaas

  5. Apr 2015 — Apr 2016

    Customer Support Analyst · HeadLight, Inc.

    Employee #6, responsible for taking calls and responding to inbound customer request for a software deployments with State DOTs. Inherited a functioning ZenDesk platform, rebuilt it in Service Cloud to integrate with Sales team.

    it-managementmdmcustomer-successsaas

  6. Jan 2014 — Feb 2015

    Help Desk Technician · Service Communications, Inc.

    Provided first-line support for a voice, data, fiber, and wireless infrastructure firm — managed customer tickets and inventory in Great Plains, and configured a Spiceworks deployment for internal issue tracking.

    help-deskspiceworksit-support

06 / Contact

Let's build something

Have a project in mind, or just want to say hi? Send a note or find me around the web.

hello@rainboldtech.com
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